Tasks

Which tasks will AI automate?

AI replaces tasks, not whole jobs. Here are 16 common tasks, from most to least exposed, and what each one means for your future.

Every job is a bundle of tasks. Some are easy for AI to take on, others depend on presence, trust or judgement. The exposure levels below are our estimates, not predictions.

Data entry & form processingHigh

Invoices, forms, records, spreadsheets

Writing & drafting documents/emailsHigh

Reports, proposals, emails, documentation

Translation & localisationHigh

Documents, websites, subtitles, product copy

Scripted customer supportHigh

Tickets, chat, phone queues, FAQs

Scheduling, admin & coordinationHigh

Calendars, travel, follow-ups, coordination

Research & summarising informationHigh

Desk research, briefs, literature reviews

Reports, dashboards & routine analysisHigh

Dashboards, KPIs, monthly reports, routine analysis

Routine coding & bug fixingHigh

Features, bug fixes, tests, scripts

Design production & asset variationsMedium

Resizing, variants, banners, slide decks

Original creative concepts & directionMedium

Campaign ideas, concepts, storytelling

Strategy, prioritisation & decisionsLow

Planning, priorities, trade-offs, decisions

Relationship sales & negotiationLow

Deals, negotiation, account management

Regulated sign-off & accountabilityLow

Approvals, audits, compliance, certification

Managing & developing peopleLow

Hiring, 1:1s, coaching, performance

Care, teaching & in-person serviceLow

Patients, students, clients, guests

Physical, hands-on or field workLow

Repairs, installs, site work, equipment

What's your AI Survival Score?

12 questions, about 2 minutes, no sign-up.

Take the test